As the world of sales becomes more competitive, it’s important to stay on top of your game. There are a number of challenges that can arise when you’re selling in today’s economy—so many, actually, that we could probably write about them for days on end. But with that said, here are some common issues we’ve seen crop up over and over again recently.
1. Spending less time on data entry, and more time selling
Challenge: Your field sales reps should be focusing on what they were hired to do– sell. Technology can help automate these tasks, so you can focus on making your sales team more efficient and effective.
Solution: With Telenotes you can talk, not type, your sales call notes. By dictating these notes into the Telenotes system, we’ll transcribe them, enter them directly into your CRM, and then set follow-up tasks and reminders all while you’re driving to your next appointment. This will save time by cutting down on administrative overhead—and give you a better overall view of what’s happening in every stage of the pipeline at any given time.
2. Making accurate and timely notes of customer interactions
Challenge: One of the biggest challenges that field sales reps have is creating complete and accurate notes about their customer interactions, and then entering those notes into their CRM.
We know this, because we’ve been in your shoes before.
You meet with a customer, take notes on a yellow pad or a few sticky notes, and then either take a picture of those notes to send to your office… or you end up typing up those notes at the end of the day (or week).
Sales managers need to make sure that accurate and complete data about customer interactions are input into the CRM not only maintain visibility on their team, but also to ensure that opportunities aren’t overlooked.
Solution: Telenotes easily bolts onto your current CRM to provide your team with the insights and data they need, while giving you a sales productivity platform that you’ll actually use.
3. Staying on top of notes, tasks and follow-ups with customers
Challenge: A big part of being a great salesperson is staying on top of notes, tasks and follow-ups with customers. When you don’t keep track of all your notes, tasks and follow-ups for each customer, it’s easy to lose track of what you need to do next with them. As a result, your reps end up wasting time trying to figure out what they need to do next or having unnecessary conversations with the customer because they don’t know the answer themselves.
Solution: Telenotes can help take wasted hours of admin work, and turn it into just minutes of vital organization time that will increase your sales and grow your company’s revenue.
Easily create call notes, schedule follow-ups and update your customer information all with your voice!
Stay focused on selling, and leave the data entry to us.
With the right strategy and team, there is no better sales force than field reps.
You’re not alone if you’ve ever had to deal with these issues.
With the right strategy and team, there is no better sales force than field reps.
In fact, according to a recent survey by Hubspot, 92% of B2B marketers say that in-person meetings are essential for closing deals; 78% say they are more effective than phone calls or email exchanges. So if you’re not leveraging technology to boost the effectiveness of your in-person meetings as part of your sales process – well then, we have some work to do!
