Putting the M in CRM
Managers receive Daily Activity Reports and a full suite of reports to dig into the details
Author: Tom Metcalf
Putting the R in CRM
A CRM is a phenomenal tool that can help you exponentially grow your business—if used correctly. Our last article focused on how the C stands for Customer and how sales teams might lose sight of that goal. This week, we’re diving into what the R stands for. The relationship between sales reps and customers is […]
Putting the C in CRM
CRMs—or Customer Relationship Management systems—are ubiquitous in the sales market. Customers, after all, are the foundation of any sale. It’s vital, for both you and your sales team, that you Manage your Customer Relationships. The CRM was invented for that very purpose—to help us manage our customer relationships. But all too often CRMs start with […]
Talking Beats Typing
Here’s a stone-cold truth: reporting has to happen for you to manage your sales teams. Reporting can happen at meetings, you could ask for emails, or your company might have a CRM. Each of these comes with their pros and cons, and it’s your job as the sales manager to make sure your team has […]
Forgetting is Crippling Your Business
Whenever you get info from your sales team, you need it to be as clear and accurate as possible. And that clarity is critical for both you and your sales rep: For your rep: The better their report and notes after a sales call, the more organized their process will be and the easier it […]
